Michael Eriksson's Blog

A Swede in Germany

Continued problems with gas company and chimney sweeps / Follow-up: Life as a (bad) cosmic joke, disturbances, and my rotten-to-the-core building

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As I wrote a while back:

I have terminated my contract with the gas supplier, seeing that I use very little gas and have to pay an entirely disproportionate amount through fix monthly fees and that I can avoid the annoying chimney sweep (cf. at least [1], [2]) . I received a notification from the gas supplier that my contract was terminated—and, a little later, a second notification amounting to “someone has terminated the gas supply to apartment XYZ, likely an old tenant moving out. Because you are the owner, we have automatically opened a new contract for you.”, an interpretation of events and an action that is utterly absurd. (I have written back.) To boot, the chimney sweep also refuses to accept either that I have terminated my gas supply or that a terminated gas supply would be a valid reason to not check the heater, which from my point of view is just scrap-metal still hanging on the wall. Performing this check without any gas might be an interesting challenge. I wonder whether physically removing it would be enough …

In the mean time, I have sent I-do-not-know-how-many emails and letters to the gas supplier in order to get this fraudulent contract terminated. About six weeks ago, this Kafkaesque situation seemed to be concluded. However, today, as I went through this week’s mail, what do I find? Yes, you guessed it: a second message of “Someone has terminated the gas supply to apartment XYZ, likely an old tenant moving out. Because you are the owner, we have automatically opened a new contract for you.”, which is absolutely intolerable.

I have just written a very, very angry email to the management, demanding immediate actions. I will also make a complaint about fraud to the police and more general complaint to the mayor (this being a city-owned enterprise).

I will also at this stage abandon my policy of being cautious with naming names, especially of individuals: The culprit is WSW (Wuppertaler Stadtwerke), involved people who have not done their job sufficiently include, but is likely not limited to, Diane Rieke and Aline Scheffler.

At the same time, the aforementioned chimney sweep is now illegally and through defamation attempting to force a visit to my apartment to make an impossible check (no* gas, remember) by involving the Ordnungsbehörde (a German law-enforcement agency with an unclear translation). This has caused me immense additional, unnecessary efforts, including emails and letters back-and-forth with the Ordnungsbehörde and a four-page complaint to a supervisory agency. This has been made the harder, because the replies from the Ordnungsbehörde are often delayed in an inexcusable manner—for instance, the last letter was dated on the 28th (!) of July and was marked as delivered on the 10th (!) of August.

*With some reservations for an existing gas supply through the fraudulent pseudo-contracts above. I have not turned on the heater since the end of February, and I do not intended to do so even to check “whether”, because I fear that the result will be a message from WSW along the lines of “You are using gas after all, so our contracts are legitimate, Pay up!”.

Consistent with my policy change, I explicitly name Uwe Heinbach (running his company under that name) as the chimney sweep and his co-worker Sabine Wacker as the incompetent, lying, irate, and spoiled brat that I have been forced to interact with (cf. e.g. [2]).

Written by michaeleriksson

August 23, 2020 at 11:28 am

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